Live Photos not Syncing to iPhone

The other thing that I discovered was that if I allowed the photo stream to import to my iPhoto library, did not pull down the Live Photos.

My Photo Stream is only transferring the JPEG of the JPEG- Video pair. And once the Jpeg has been added to the photos library by My Photo Stream, it is impossible to import both components of a Live Photo as a Live Photo. We will just get a video plus a jpeg. After turning off My Photo stream we have to save to video-jpeg pairs to a folder on the Mac, then delete all traces of the Live Photo that will not play and reimport the JPEG and the video together.

Is there any other staff of apple can answer this question?

Larry is not an Apple employee. The Apple Support communities are a forum where Apple users help each other, and Larry is a user volunteering to help like all of us, and he helped already many people.

Occasionally you will see posts here by members with an  below the avatar. These posts are by Community Specialists, employed by Apple. The community specialists will occasionally reply to posts, that went unanswered for a long time. But the Apple developer team does not post in these forums.

Tom,

I still have the problem even though I stopped syncing with Photo Stream. I also have the problem with both HDR and non-HDR photos.

I reported this problem to Apple and they acknowledged it was a an issue. More people should report the problem directly to Apple. Maybe then we will get a resolution.

Thank you

what I want is local sync without iCloud.

and that is not a feature of Photos and has never been nor has it even been advertised - you can want what ever but you wanting does not mean the world has to stop and supply it - Photos does not offer that feature - you can request it - https://www.apple.com/feedback/

LN

That is not a bug - that is not a feature of Photos and has never been nor has it even been advertised - you can want what ever but you wanting does not mean the world has to stop and supply it - Photos does not offer that feature - you can request it - https://www.apple.com/feedback/

Just because you want something does not mean it is available or that the lack of fulfilling your dreams is a bug

LN

Yeah, I have the same problem. And I don't like the "LarryHN" guy.

Is there any other staff of apple can answer this question?

I take photos with the iPhone 7, sync Camera Roll to MacBook Air Early 2015 Photos App, then I transfer photos back to iPhone 7 Photos App, which are now in the moments section.

The problem I'm having is only HDR Live Photos do not sync back to my phone. The live photo will work on my Mac, but only shows as a static image when it sinks back to the phone.

Is there some way to fix this problem?

All devices have the newest software installed.

*edit second paragraph.

The problem I'm having is only HDR Live Photos do not sync back to my phone. The HDR Live Photo will work on my Mac, but only shows as a static image when it sinks back to the phone.

Slowly live photos start to su*k!

I like the feature a lot but if I'm looking at the trouble I had with it from introduction until now... I'm not sure.

Have the same prob as described above. HDR live photo on the phone after taking it: all good!

After sync to photo app on the mac and back to the phone: voila you have a still image.

No solution yet...

Thanks, LarryHN for that idea. But I prefer not to have my pictures in the cloud.

You may call me oldschool^^

And actually thats not a fix, just a workaround. If they build syncing then they should build it right.

And actually thats not a fix, just a workaround. If they build syncing then they should build it right.

It is neither a fix a nor a work-around. It is the Apple provided way to sync devices with iOS 10 and Sierra and the new features that come with the new Macs and iPhone models.

It is up to you - if you do not like the new features of the new devices, do not upgrade to newer system versions. I am very glad that my iPad 3 cannot be upgraded beyond iOS 9, and my iPod touch is stuck at iOS 6. So I'll always have the systems I like on these devices. iTunes photo sync is still working well for the iPad, and the music.app on the iPod touch is perfect and better than on my iPhone, but on the iPhone with iOS 10 the iTunes sync for Photos is horrible, so I had to switch to iCloud Photo Library. On the plus side, I can sync edits to the Mac.

Do I get you right?

Because Apple proposes an aditional way of syncing it's ok to mess with the old way?

And also, the sync is basically working very well. Just live photos with hdr component is poblematic.

I don't believe that has something to do with minor or major software releases, I think it's just a normal bug.
I reportet that via apple bug reporting too and didn't get any "it's not a bug it's a feature" message.

Seems to me like we're going a little off topic here. Sorry for that.

It is not a fix since here is no problem to fix - it is the simple solution to your need, does exactly what you want and is totally automatic - you can reject the solution then you will not have the capability it provides - but certainly the fact that you do not want to use the simple solution does not mean it does not exist - it is a choice you make (and have every right to) and like every choice it has consequences - one choice gives you certain capabilities and another choice does not

LN

I agree with you, except the "exactly what you want" part, since exactly what I want is local sync without iCloud.

And until it'll be fixed I'll live with the consequences of that decision. This was not meant as a complaint, I was seeking for people with the same problems since I thought this is a kind of support community where you exchange thoughts on probs you have.

I got now that I'm not supposed to have problems if there is a solution to a similar problem already 😉

Sorry, my bad.